01. Shipping
Do you ship internationally?
Currently, we only ship within the UK. We are working hard to expand our shipping and hope to offer international delivery soon!
How long will it take to receive my order?
We offer two shipping options:
- Standard Shipping: Takes 5-7 working days.
- Express Shipping: Takes up to 1-3 working days.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
02. Return & Exchange
What is your return policy?
If you're not completely satisfied with your purchase, you can return your order within 14 days of delivery. The item must be in its original, unworn condition. Please email us with your order details at info@acchabyanna.com and we'll be happy to process your return.
How do I exchange an item?
If you'd like to exchange your jewellery for a different size or style, please email us with your order details at info@acchabyanna.com and we'll be happy to assist you.
